According to privacy legislation, we must indicate which 'legal grounds' we have to use your data. We own this data because of the contractual arrangements between you and Glow Institute.
This is required for:
- Webshop Orders
- Contact with Glow Institute
In addition, we use your data for 'legitimate interest'. This in order to provide the most optimal, personal service. This applies to:
- Contact Glow Institute
- Reviews & customer satisfaction survey
- Visit from our website
- Newsletters by email
- Social media channels
Glow Institute will only pass on your details to others if this is necessary to help you. Examples are our delivery partners, payment partners or IT service providers.
In suspicious situations, we are obliged to share customer data with government agencies.
Glow Institute does not sell private data to third parties.
Where is your private data stored?
We store your data in various databases. We always use strict security measures.
How long do we store your data?
From the Tax Authorities we are obliged to keep our administration with your invoice, payment and order data for a period of 7 years.
If you have registered for the newsletter or have given permission to receive personalized messages, we will retain that permission for 5 years. Even if you decide at some point that you no longer wish to receive the newsletter or personalized messages, we will also retain the withdrawal of your request for a period of 5 years.
What are your rights?
You can always change your data or have it removed. You can let us know by e-mail at email@example.com.