According to European law, you are entitled to the right of withdrawal for 14 days. The period starts to run from the moment that the (entire) order has been received by you.
The product must be returned in its original packaging with any labels still attached and without wear. In the case of user sports, the product cannot be returned.
If you want to return an item, we kindly ask you to include a covering note clearly stating your name and order number, this will speed up the processing of your return.
The item to be returned must be in the possession of NJAG within 14 days. Our address:
3162 SE Rhoon
Shipping costs are for your own account, you are responsible for ensuring that the package is delivered to the correct address and that the products arrive undamaged.
If you revoke the agreement within 14 days and the package is back in our possession within 14 days, you will receive the purchase price of the product in question within 5 working days. Costs for this return shipment are the responsibility of the customer.
We will pay you back using the same means of payment as you used for the original transaction, unless you have expressly agreed otherwise; in any case, no fees will be charged for this refund. Please note: in case of credit card payment, a return booking is often only visible on your credit card statement at the end of the month/term.